Workflow
BofA's New GenAI Assistant Transforms Global Payments Solutions

Jarrett Bruhn, head of AI and Data for Global Payments Solutions, Bank of America video message "AskGPS turns institutional knowledge into real-time intelligence,"Â said Mark Monaco, head of GPS at Bank of America. "It's more than a search tool—it's a strategic engine, helping our teams respond faster and deliver the kind of clarity and advice clients expect in today's environment." Previously, a sophisticated inquiry could take an employee an hour to complete and involve making phone calls to product speci ...