“一觉醒来门是开着的！”智能门锁为何频频“翻车”？

Core Insights - The article highlights the increasing popularity of smart locks in the smart home product category, but also points out significant issues and consumer complaints regarding their reliability and safety [1][10] Consumer Experience - Many consumers choose smart locks for convenience, with features like automatic locking and keyless entry being major selling points [3][11] - Complaints include malfunctioning screens, rapid battery depletion, and issues with fingerprint recognition, leading to frustration and safety concerns [4][6][10] Safety Concerns - Reports of smart locks malfunctioning, such as unlocking unexpectedly or failing to open, have raised alarms about their security [6][7] - Specific incidents, including a high school student being trapped due to a lock failure, illustrate the potential risks associated with these devices [6][10] Market Overview - The smart lock market features a variety of brands, including well-known names like Xiaomi, DeShiMan, and Huawei, with prices ranging from hundreds to thousands of yuan [10][11] - A significant number of complaints have been recorded on consumer platforms, indicating widespread dissatisfaction with various brands [10] Quality Control - Recent inspections revealed that a notable percentage of electronic locks failed to meet safety standards, with a non-compliance rate of 23.3% in a sample of 244 products [10] - Experts recommend consumers focus on brand reputation and product certifications when purchasing smart locks to avoid low-quality options [11]