Bank Of America Uses AI To Deliver Faster, Smarter Advice To Clients

On Tuesday, Bank of America (NYSE:BAC) said it has rolled out a generative AI tool to support its Global Payments Solutions team, which serves over 40,000 business clients worldwide. The platform, called Ask Global Payments Solutions (AskGPS), was built in-house and trained on more than 3,200 internal documents, including product guides, term sheets and FAQs. AskGPS is expected to save employees a great deal of time each year while also strengthening advisory services. Also Read: Bank Of America Moves To ...