马上金融5年支付百亿催收费 催生了一条催收产业链条

Core Insights - The article highlights the surprising profitability of Mashang Financial, which, despite having less than half the assets of Zhaolian Financial, has surpassed it in revenue and is approaching parity in net profit [1][3]. Financial Performance - Mashang Financial's revenue for 2024 is reported at 151.49 billion yuan, with net profit reaching 22.81 billion yuan [3]. - The company has incurred a total of 106.93 billion yuan in collection expenses over the past five years, with 2024's collection expenses accounting for 20.65% of its revenue [3][4]. - In the first half of 2025, Mashang Financial reported total assets of 680.99 billion yuan, with revenue of 87.35 billion yuan and net profit of 11.55 billion yuan [3]. Loan Metrics - As of the end of 2024, Mashang Financial's net loan balance was 536.66 billion yuan, with non-performing loan rates of 2.49% [4]. - The net interest margin has shown a decline from 15.78% in 2022 to 13.93% in 2024 [4]. Collection Expenses - The company has consistently invested tens of billions in collection expenses annually, with 2024's collection costs reaching 31.28 billion yuan [3][5]. - The high collection expenses have led to the establishment of a collection industry chain, with 135 collection agencies collaborating with Mashang Financial [5]. Customer Complaints - Mashang Financial has faced significant customer complaints, totaling 76,000, primarily related to aggressive collection practices and high fees [6]. - The complaints include issues such as violent collection tactics and excessive charges, indicating potential reputational risks for the company [6]. Ownership Structure - As of the end of 2024, the top four shareholders of Mashang Financial include Chongqing Department Store, Beijing Zhongguancun Technology, Wumart Technology Group, and Chongqing Bank, with ownership stakes of 31.06%, 29.51%, 16.12%, and 15.53% respectively [7].