HNSS(SZ:002320) Zhong Guo Jin Rong Xin Xi Wang·2025-10-01 07:06Group 1 - The company has initiated comprehensive information technology support to manage the peak passenger flow during the National Day and Mid-Autumn Festival holidays, ensuring smooth transportation across the Qiongzhou Strait [1] - Detailed IT inspections have been completed, including checks and reinforcements of server rooms, core systems, and network links, which have eliminated potential risks [1] - The company has expanded application systems, database server resources, and network bandwidth to enhance system concurrency capabilities, ensuring stable operation during the holiday period [1] Group 2 - An AI-based intelligent customer service system has been introduced, which can accurately understand complex user needs and provide personalized responses related to ticketing, vehicle management, and emergency handling [1] - The intelligent scheduling system plays a crucial role in port operations by utilizing AI and data analysis to manage ship arrivals and berth usage, maximizing resource utilization [2] - A maritime intercom relay station has been successfully built and activated to ensure smooth communication during peak periods and adverse weather conditions, enhancing operational efficiency [2] Group 3 - The intelligent scheduling system significantly reduces waiting times for ships in port by dynamically adjusting berth arrangements based on real-time data [2] - Feedback from passengers indicates a smoother experience with quick responses from the intelligent customer service, reducing the need for phone inquiries [2] - The integration of technology in various operational aspects is enhancing the overall efficiency of the company's services during the holiday season [2]