蜜雪冰城道歉

Core Points - A recent incident involving a mouse sighting at a Mixue Ice City store in Zhengzhou, Henan has sparked significant online discussion [1] - The store has issued an apology, stating that they follow strict sanitation protocols and have implemented 24-hour monitoring [1] - The store manager acknowledged the issue and admitted that it was a failure in their operations, impacting customer experience [1] - The store has been closed for further sanitation and rectification measures, with professional agencies involved [1] - Previous reports indicated multiple mice were seen in the store, with employees claiming they had already dealt with the issue [1] - The local market supervision authority stated they would investigate any reported violations if mice were found in the store [1] Company Response - The store's management emphasized their commitment to hygiene and regular inspections, which are conducted monthly [1] - The store has taken immediate action by closing and contacting professional services for comprehensive disinfection [1] Industry Context - The incident highlights the challenges faced by food service establishments in maintaining hygiene standards, especially in areas with multiple food outlets [2]