聊城市局在全省优化消费环境 大力提振消费工作经验交流会上作典型发言

Core Viewpoint - The conference held on September 26 focused on optimizing the consumption environment and boosting consumer confidence through a structured approach involving the cultivation of trustworthy consumption scenarios in various industries [2]. Group 1: Department Guidance and Integration - The municipal bureau has conducted two special meetings to establish five major actions aimed at optimizing the consumer environment, including the cultivation of trustworthy consumption units and improving consumer rights protection [3]. - A total of 454 businesses from the industrial chain have been included in the trustworthy consumption cultivation database [3]. Group 2: Classification and Development of Diverse Consumption Scenarios - The strategy emphasizes "one industry, one characteristic" and "one enterprise, one commitment," creating diverse trustworthy consumption scenarios tailored to different sectors such as supermarkets, scenic spots, e-commerce, and rural areas [4]. - Specific initiatives include the establishment of a trustworthy consumption live broadcast room for the Lingzhi industry and the development of 33 offline no-reason return companies in the Ejiao industry [4]. - The Ejiao Film City has set up a consumer rights protection service station that has resolved 150 consumer disputes [4]. Group 3: Supervision and Implementation - The commitment fulfillment rate for trustworthy consumption has been improved, with 98 units offering no-reason returns and 1,357 return transactions recorded [5]. - A total of 15 consumer rights protection service stations have been established, resolving over 500 disputes [5]. - The coverage of consumer environment construction has been expanded with the addition of over 2,000 cultivation units and 35 new consumer rights protection service stations [5]. Group 4: Flow Empowerment and Activation of Consumption Growth - The focus is on leveraging flow to stimulate consumer growth dynamics, although specific details on this aspect were not provided in the available documents [6].