XIAOMI(HK:01810) Zheng Quan Shi Bao Wang·2025-10-03 13:37Core Viewpoint - Xiaomi has addressed the incident regarding the "Xiaomi car suddenly driving away" by forming a special task force to investigate and verify the situation with the user, concluding that there are no quality issues with the vehicle [1] Group 1: Incident Investigation - A special task force was established immediately to investigate the viral video of the car driving away on its own [1] - The investigation involved verifying the vehicle's backend data and the operation logs from the user's authorized mobile app [1] - The conclusion reached was that the vehicle's backend data matched the operation logs from the iPhone 15 Pro Max, ruling out any quality issues with the vehicle [1] Group 2: User Communication - During the investigation, it was found that the confusion arose from a mix-up in device model identifiers during communication with the user [1] - The customer service mistakenly identified the device that issued the parking assist command, leading to misunderstandings [1] - Xiaomi has apologized for the confusion and committed to improving service processes in the future [1]