“小米汽车突然自己开走”?小米通报调查结果:是一台iPhone 15 Pro Max发出的指令,排除车辆质量问题

Core Viewpoint - Xiaomi has taken the incident of a car reportedly driving away on its own seriously, establishing a special task force to investigate and verify the situation with the user [1][2]. Group 1: Incident Overview - A Xiaomi car owner in Weihai, Shandong, reported that their vehicle unexpectedly started and drove away while they were indoors, prompting the owner to seek an explanation from the company [3]. - The company confirmed that the vehicle received a parking assist command from an iPhone 15 Pro Max, which activated the parking assist feature and caused the vehicle to exit its parking space [2]. Group 2: Investigation Findings - The investigation involved obtaining vehicle backend data and operation logs from two iPhones, confirming that the command was sent from the iPhone 15 Pro Max, not an iPhone 16 as initially misunderstood [2]. - Xiaomi acknowledged a mix-up in communication from customer service, which led to the user's confusion regarding the device that issued the command, and expressed apologies for the misunderstanding [2]. Group 3: Commitment to User Safety - Xiaomi emphasized that user safety and experience are top priorities and expressed gratitude for the support and attention from the public regarding this incident [2].