商场“降红包雨”致人群严重拥挤，有人摔倒，商场道歉

Group 1 - The event "Red Packet Rain" held at Sanya Joy City on October 3 led to severe crowding, resulting in injuries among participants [1] - A participant reported being pushed down and injured, highlighting the chaotic situation where many were trampled [1] - The mall acknowledged the incident, attributing it to an unexpectedly high number of attendees and expressed regret for the inconvenience caused [1] Group 2 - The mall's management stated that they had made efforts to maintain order but were overwhelmed by the turnout [1] - A public statement was released on October 4, apologizing for the incident and acknowledging the need for better crowd management in future events [1]