Workflow
“硬件”不断升级、“软件”持续优化 各地景区实力“宠客”提升游玩体验感
Yang Shi Wang·2025-10-05 11:49

Core Viewpoint - The tourism market is evolving from merely sightseeing to immersive experiences, emphasizing customer service and engagement to attract visitors during the holiday season [1][13]. Group 1: Tourism Experience Enhancements - Various scenic spots are implementing new initiatives to enhance visitor experiences, such as real-time crowd management systems and local cultural markets featuring intangible cultural heritage and local delicacies [1]. - In Beijing, a "free longevity noodle" event was organized to celebrate the holiday with visitors in a traditional manner [1]. - In Xinjiang, the local community celebrated the holiday with vibrant activities, including free barbecue offerings for tourists [2]. Group 2: Infrastructure and Service Improvements - In Suzhou, local schools opened their parking lots for free to alleviate parking difficulties for tourists [4]. - In Heilongjiang, measures such as increasing parking spaces and distributing winter supplies were introduced to ensure a better experience for visitors during the peak holiday season [5]. - The city of Yichun in Heilongjiang received 194,000 visitors in the first three days of the holiday, marking a 57.5% increase year-on-year, with local authorities implementing various measures to enhance visitor experience [7]. Group 3: Cultural and Immersive Activities - The Wuzhen scenic area introduced 18 free services, including umbrella rentals and pet care, to create a more immersive cultural experience for tourists [10][12]. - Special events like the "Zhaoming Moon Festival" and lantern walks were organized to allow visitors to fully experience the poetic and cultural essence of Jiangnan [12]. Group 4: Commitment to Quality Service - Tourist attractions are focusing on providing thoughtful services, such as offering raincoats and hot ginger tea to visitors caught in the rain, showcasing a commitment to customer care [13]. - The Ministry of Culture and Tourism is emphasizing the importance of service quality, safety management, and visitor experience in the ongoing evaluation of A-level tourist attractions [13].