假期快结束，警惕“机票退改签” 陷阱，别让回程来 “破财”

Core Viewpoint - The article highlights the rise of "ticket refund and change" scams targeting travelers during peak holiday seasons, emphasizing the need for vigilance and awareness among passengers to avoid financial loss and travel disruptions [1]. Group 1: Scam Situations - Travelers are most vulnerable to "refund and change" scams when they receive urgent messages 1-2 days before departure, as they are already anxious about potential flight cancellations or delays [2]. - During peak travel times like the National Day holiday, ticket scarcity increases anxiety among travelers, making them more likely to believe in urgent refund and change requests [3]. - Passengers who book tickets through unofficial channels may face difficulties in verifying their order status, making them susceptible to scams where fraudsters claim that the booking platform has issues and requires rebooking [4]. Group 2: Scam Tactics - Scammers often impersonate airline customer service representatives to lower travelers' defenses, claiming that a flight has been canceled and that immediate action is required for refunds or changes [5]. - They create a sense of urgency by stating that there are limited free change slots available, pressuring travelers to act quickly and lose their ability to think critically [6]. - Once travelers agree to the refund or change, scammers send phishing links disguised as official refund processing sites, where personal and financial information can be stolen [7]. - Scammers may further deceive victims by claiming that a 20% service fee is required for processing refunds, directing them to transfer money to fraudulent accounts [8]. - After obtaining money, scammers often delay communication with fabricated excuses, leading victims to continue sending money until they realize they have been scammed [9]. Group 3: Police Advice - Authorities warn that legitimate refund and change processes will never involve unsolicited calls requesting sensitive information or requiring payment transfers [10]. - Travelers are advised to remain calm and verify information through official channels, as taking a moment to confirm can prevent both travel disruptions and financial losses [11].