深化消费者权益保护工作，中邮消费金融切实履行社会责任

Core Viewpoint - Zhongyou Consumer Finance is committed to protecting financial consumer rights, emphasizing the importance of consumer protection in financial services and fulfilling corporate social responsibility [1][2] Group 1: Consumer Protection Initiatives - Zhongyou Consumer Finance actively promotes measures to safeguard consumer rights, creating a safe and trustworthy consumption environment [1] - The company utilizes both online and offline methods to enhance consumer risk awareness and prevention capabilities [1] - Online initiatives include the "Zhongyou Wallet" app and official channels that provide educational content on various scams, helping consumers recognize and avoid risks [1] - Offline efforts involve community engagement through financial education zones and materials that improve financial literacy and risk awareness among consumers [1] Group 2: Targeted Education and Training - The company leverages digital technology to enhance educational outreach, particularly focusing on vulnerable groups such as the elderly and youth [2] - Financial education initiatives are expanded to increase the reach and effectiveness of consumer protection policies [2] - Internal training programs are conducted to improve employee service awareness and capabilities, ensuring that consumer rights are effectively maintained [2] Group 3: Future Commitment - Zhongyou Consumer Finance plans to continue strengthening its consumer rights protection efforts with proactive actions and robust measures [2] - The company aims to contribute to the healthy and stable development of the financial market through its ongoing initiatives [2]