Amazon Reboots AI Agent for Workers, Taking on ChatGPT, Copilot

Core Insights - Amazon.com Inc. is launching an updated AI tool called Quick Suite to enhance office work automation and efficiency [1][2] - Quick Suite is designed to replace the previous Q Business software and is aimed at both internal and external customers [2][3] Product Details - Quick Suite is priced at $20 per user per month and integrates with tools like Slack and Salesforce, while also processing data from various sources including Microsoft and Adobe [3] - The software is accessible via a web app and can follow users online through a browser plugin [3] Market Context - The launch of Quick Suite comes amid a competitive landscape where major tech companies like Microsoft and Google are also introducing AI tools for workplace use [5] - AWS has historically focused on backend services rather than direct consumer-facing AI applications, which may affect its market penetration [6]