办好关键小事，让物业服务更规范（民生探针）

Core Viewpoint - Residents are expressing significant concerns regarding property management services, highlighting issues such as forced fees, bundled charges, and poor service quality, which are impacting their quality of life [1][2]. Group 1: Forced Fees - Property management companies are implementing mandatory parking fees without the consent of all homeowners, leading to disputes over access to residential areas [3]. - Residents argue that the lack of transparency in fee structures violates local regulations, as property service charges should be clearly displayed and communicated [3]. Group 2: Bundled Charges - Instances of bundled charges have been reported, where residents are denied essential services like electricity unless they pay outstanding property fees, raising legal concerns [4]. - Local authorities are intervening in such cases to ensure compliance with regulations that prohibit service interruptions as a means of fee collection [4]. Group 3: Poor Service Quality - Many residents are dissatisfied with the quality of services provided, citing issues such as unmaintained elevators and inadequate waste management, despite paying high fees [5]. - There are ongoing efforts to address these service quality issues, with some residents seeking to change property management companies due to persistent dissatisfaction [5]. Group 4: Regulatory Responses - Local housing authorities are taking steps to investigate and address complaints regarding forced and bundled fees, as well as poor service quality [6]. - Initiatives include credit rating assessments for property service companies and publicizing black and red lists to promote accountability [6]. Group 5: Conflict Resolution - Various local governments are exploring mechanisms for resolving disputes between property management companies and residents, including establishing tripartite committees involving homeowners, community representatives, and property managers [7]. - Residents are encouraged to document their complaints and seek legal recourse if necessary, while property companies are advised to understand and address homeowner grievances to prevent escalations [7].