Core Points - During the National Day and Mid-Autumn Festival holiday, Shandong Highway Dongying Development Company implemented 30 strict measures to ensure operational safety and efficiency, successfully completing all operational tasks during the holiday period [1][3][4] Group 1: Operational Measures - The company established a holiday traffic management leadership group to coordinate and detail responsibilities, ensuring a "responsibility to position, task to person, closed-loop management" system [3][4] - A total of 1.3077 million vehicle entries and exits were recorded at toll stations during the holiday, with 239 road information updates and 467 service hotline calls handled [1][3] - Emergency response capabilities were enhanced with the addition of 5 temporary clearance points and 14 emergency patrol vehicles, ensuring rapid response to incidents [3][4][6] Group 2: Safety and Emergency Management - The company adopted a "24-hour uninterrupted main and auxiliary class rotation" video monitoring system to ensure continuous oversight of road conditions [4][6] - A total of 89 unexpected incidents were proactively identified and addressed during the holiday, contributing to road safety [6][8] - The average incident handling time was kept within a reasonable range, with no incidents exceeding one hour for resolution [8] Group 3: Customer Service and Brand Development - The company focused on enhancing the "Shan Gao. Xing" service brand by improving staff appearance and communication, thereby elevating the public travel experience [9][10] - A total of 1,568 volunteer service instances were recorded, showcasing the company's commitment to public service during the holiday [10]
山东高速东营发展公司圆满完成国庆中秋假期保障任务