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金融监管总局:开展非车险业务不得以压降费用等为名,降低正常保险服务标准
Bei Jing Shang Bao·2025-10-10 11:20

Core Viewpoint - The Financial Regulatory Administration has issued a notice to enhance the supervision of non-auto insurance business, aiming to improve service standards and consumer satisfaction in the insurance sector [1] Group 1: Regulatory Changes - The notice emphasizes the need for property insurance institutions to improve underwriting and claims services for non-auto insurance [1] - Regulatory bodies are tasked with promoting the development of non-auto insurance towards adequate coverage, reasonable pricing, market standardization, and excellent service [1] Group 2: Consumer Focus - The initiative aims to enhance consumer experience and satisfaction in the insurance market [1] - Property insurance institutions are prohibited from lowering normal service standards under the guise of cost-cutting measures [1]