Zhong Guo Jing Ying Bao·2025-10-11 07:50Core Viewpoint - Eastern Airlines has upgraded its "Air Express" Wi-Fi service to provide free Wi-Fi for all economy class passengers on domestic flights operated by wide-body aircraft, enhancing connectivity for travelers [2][4]. Group 1: Service Upgrade - Starting from October 11, all domestic "Air Express" flights operated by Eastern Airlines' wide-body aircraft will offer free Wi-Fi service across all economy class seats, catering to the demand for free and convenient internet access [2][4]. - In August 2023, Eastern Airlines became the first domestic airline to offer Wi-Fi availability throughout the entire flight, including takeoff and landing, ensuring connectivity below 3,000 meters [3]. - By August 2025, the free Wi-Fi service will be expanded to include super economy class and designated economy class seats, further enhancing the accessibility of in-flight internet services [3]. Group 2: Customer Experience - The upgraded Wi-Fi service aims to meet the internet needs of passengers in various scenarios, including business and leisure, allowing them to work, shop, or entertain themselves during the flight [4]. - Passengers can opt for a paid upgrade for a higher-speed internet experience if desired, indicating a tiered service model [4]. - Eastern Airlines is committed to continuous service improvement through technological innovation, aiming to create a smarter, more convenient, and personalized travel experience for its customers [4].