Core Points - The account of the late singer Coco Lee was accessed by an individual due to a phone number reassignment by the telecom operator, raising concerns about digital account security and management of digital legacies [1][3]. Group 1: Incident Details - On October 11, a user reported that after registering a new phone number with NetEase Cloud Music, they received a verification code and were automatically logged into Coco Lee's account [1]. - The account had 261,000 followers and contained numerous unread private messages from fans expressing their condolences, with messages dated from September to October 2025 [3]. Group 2: Company Response - NetEase Cloud Music's customer service confirmed that the issue arose from the reassignment of the phone number linked to the artist's account and stated that they had contacted the new number owner to address the situation [3]. Group 3: Broader Implications - Analysts suggest that this incident highlights broader issues regarding account security in the digital age and the management of digital legacies, emphasizing the need for platforms to enhance security mechanisms and for users to improve their security awareness [3].
新办的手机号，却登上了已故歌手李玟的账号，“后台有大量网友悼念留言”！网易云音乐回应：手机号被运营商二次放号所致