山东机场、山东航空、航旅纵横联合发布首乘旅客服务标准及权益

Core Viewpoint - The Shandong Airport Management Group, in collaboration with Shandong Airlines and Travel Service, launched the "Welcome to Shandong, Enjoy Flying" passenger service standards and benefits to attract first-time flyers and stimulate the aviation market, benefiting local economic development [1] Group 1: Service Standards - The Shandong Airport Management Group established a unified service guarantee system to provide first-time flyers with various conveniences, including pre-flight reservations, discounts on ground transportation, dedicated services, security privileges, and gift packages at waiting shops [3] - The service measures emphasize proactive and considerate service, integrating mobile app functionalities for timely information exchange [3] Group 2: Passenger Benefits - The airport group and Shandong Airlines offer ticket discounts, cash rewards through the Travel Service app, and shopping vouchers to first-time passengers, leveraging the direct sales platform to enhance product appeal and attract more travelers [3] - Jinan Airport specifically provides 75 benefits for first-time passengers, including transportation subsidies and parking discounts, catering to various traveler demographics such as teams, families, students, and seniors [3] Group 3: Future Plans - The Shandong Airport Management Group plans to continue enhancing the "Good Flight Shandong" brand in collaboration with Shandong Airlines and Travel Service to increase social influence and support the development of a strong transportation network in civil aviation [4]