今秋第一批吃蟹的，成了大冤种？

Core Insights - The annual crab season has begun, coinciding with the National Day and Mid-Autumn Festival, leading to increased consumer demand for hairy crabs [2] - Many consumers have reported disappointing experiences with crab quality, including issues such as empty shells, bitter taste, and dead crabs upon delivery [2][6][7] - The brand "Crab Lady" has faced significant consumer backlash, with complaints about the quality of their crabs not matching promotional claims [6][16] Group 1: Consumer Experience - Consumers have encountered poor quality crabs, with reports of empty shells and unformed crab roe, leading to dissatisfaction [6][7] - The experience of purchasing crab cards has been frustrating, with many consumers unable to redeem them due to high demand and limited availability [10][12] - Complaints about crab quality and service have been persistent, with a total of 5,459 complaints recorded on third-party platforms [16] Group 2: Brand Reputation - "Crab Lady" has been a frequent subject of complaints, previously facing penalties from industry associations for issues like false advertising and short weights [16][17] - The brand's sales model, which relies on pre-sale crab cards, has led to consumer frustration due to difficulties in redeeming these cards [10][13] - Regulatory measures have been introduced to address issues in the crab sales market, aiming to improve consumer protection and reduce fraudulent practices [19][20]