YTO(SH:600233) Zhong Guo Zheng Quan Bao·2025-10-13 08:26Core Viewpoint - The article highlights the significant achievements of YTO Express during the "14th Five-Year Plan" period, emphasizing its commitment to deepening its core express business while advancing digitalization, intelligence, and internationalization strategies [1][6]. Digital Transformation - YTO Express is undergoing a digital and intelligent transformation, enhancing its core AI capabilities and integrating artificial intelligence into business scenarios to improve efficiency and reduce costs [2][3]. - The company has implemented an intelligent scheduling system to optimize transportation efficiency, resulting in a 26% reduction in per-package transportation costs, which decreased from 0.50 yuan in 2021 to 0.37 yuan in the first half of 2023 [2]. End-Delivery and Customer Service Innovations - The introduction of the "AI Assistant for Couriers" aims to save each courier 30 to 60 minutes daily by optimizing delivery routes and utilizing voice and image recognition technologies [3]. - YTO Express has upgraded its customer service processes, achieving a 16% year-on-year reduction in repeat call rates by enhancing AI-driven claims processing and customer management systems [3]. International Expansion - YTO Express has accelerated its international development, launching a new processing center in Melbourne and establishing a partnership with Xiaomi for cross-border supply chain services [4]. - The company has opened over 150 cargo routes and operates a fleet of 13 aircraft, enhancing its global logistics capabilities and service offerings [4]. High-Quality Development Focus - YTO Express's express business volume is projected to grow from 16.543 billion packages in 2021 to 26.573 billion packages in 2024, with revenue increasing from 45.155 billion yuan to 69.033 billion yuan in the same period [6]. - The company aims to improve operational efficiency and service quality while enhancing brand value through a focus on quality, technology, and sustainability [7].