Salesforce launches Agentforce 360 AI platform to boost software products

Core Insights - Salesforce launched its artificial intelligence platform, "Agentforce 360", to enhance automation of routine tasks for clients and to attract more customers [1] Company Summary - The introduction of "Agentforce 360" is part of Salesforce's strategy to integrate AI across its suite of tools [1] - The platform aims to improve operational efficiency for clients by automating repetitive tasks [1] Industry Summary - The move reflects a broader trend in the cloud software industry towards incorporating AI solutions to enhance customer engagement and operational productivity [1]