Salesforce boosts AI capabilities with global launch of Agentforce 360

(Reuters) -Salesforce (CRM) said on Monday its artificial intelligence platform "Agentforce 360" would be available globally across its suite of cloud-based tools to help clients automate routine tasks. Software firms are racing to enhance their products with advanced features as competition intensifies in an industry where clients are increasingly turning to AI agents, which can take actions on behalf of users, to help rein in costs. "Agentforce 360 connects humans, agents and data on one trusted platfo ...