Core Insights - AI is transitioning from "technology proof of concept" to "scaled industrial implementation," with many companies embracing AI but struggling to create measurable business value [1] - The key challenge lies not in the AI technology itself but in the ability of companies to transform AI from "capability" to "productivity" [1] - Deep collaboration between technology and business is essential to unlock AI's potential [1] AI Applications - Customer service and marketing are identified as optimal entry points for AI transformation due to their ease of implementation, broad demand, and quick results [1][2] - To maximize AI's value, companies must integrate AI deeply into business processes, shifting from "human-driven" to "AI-driven" operations [1][2] Role of AI Trainers - AI trainers play a crucial role in teaching AI the business process logic, judgment systems, and language nuances necessary for task completion [2] - As AI employees gain business understanding and contextual adaptability, they can exhibit human-like warmth and intelligence, transforming customer service from a cost center to a value center [2] - Companies that successfully implement AI are establishing significant competitive barriers in customer service and marketing, making AI trainers highly sought-after talents [2] AI Trainer Development - Tianrun Rongtong has launched an elite AI trainer program to help companies quickly build AI-driven production capabilities, enhancing efficiency and growth [3] - The program focuses on practical skills and strategic value in the AI era, presenting a timely opportunity for businesses [3] Expertise and Training - The company boasts professionals with extensive experience in AI and software, leading various AI project implementations and upgrades for numerous listed companies [6] - AI trainers are dedicated to providing professional AI training and consulting services, assisting clients in achieving technological empowerment and business growth [9] Training Program Features - The training program features a "learn-practice-evaluate-apply" four-dimensional closed-loop design, significantly improving training conversion rates [10] - Participants will gain a comprehensive knowledge system for rapid internal retraining within their organizations [11] - Successful outcomes will be included in Tianrun Rongtong's official client case library, fostering a continuous mutual support network among industry peers [12]
从“人力驱动”到“AI驱动”，天润云（02167.HK）重塑客服与营销生产力