digihuman(BJ:835670) Sou Hu Cai Jing·2025-10-15 15:15Core Insights - In 2025, companies must focus on multiple core factors when selecting digital humans to ensure the chosen solutions meet their needs, including technical capability, service diversity, and cost-effectiveness [2][9][11] Group 1: Technical Capability - Technical capability is a critical factor, requiring digital humans to integrate seamlessly with existing systems and handle complex business problems effectively [4][12] - Companies should evaluate the digital human's ability to utilize AI and machine learning for adaptive interactions, ensuring superior data processing and language understanding [4][10] Group 2: Service Content - The diversity of service content directly influences the selection strategy, as different industries have varying requirements for digital human functionalities [6][12] - Companies need to ensure that digital humans can provide customizable services to meet specific business needs, enhancing customer experience and operational efficiency [6][11] Group 3: Cost-Effectiveness - Cost-effectiveness assessment is crucial, as companies must analyze the relationship between investment costs and expected returns to ensure efficient spending [7][13] - The introduction of digital humans can significantly reduce labor costs and training expenses while improving service efficiency, thus driving overall operational improvements [7][9] Group 4: User Experience - Digital humans should enhance user interaction quality, thereby optimizing customer satisfaction and retention rates [2][11] - Continuous improvement through data analysis and user interaction allows digital humans to refine their performance and provide better market insights [7][10] Group 5: Successful Case Studies - Large enterprises have successfully integrated digital humans into their operations, optimizing service processes and enhancing operational efficiency, serving as valuable references for others [9][14]