共享单车骑行中为何会自动落锁？可能与平台“一码多车”有关

Core Viewpoint - Users have reported incidents of shared bicycles automatically locking during rides, leading to accidents and injuries, raising questions about accountability and safety measures in the industry [1][2][10]. User Incidents - Multiple users across cities like Shanghai, Beijing, and Guangdong have experienced automatic locking of shared bicycles while riding, often resulting in injuries [2]. - A specific case involved a user named Hong who fell and sustained injuries after her bicycle unexpectedly locked while turning at a traffic light [1]. Platform Responses - Shared bicycle platforms have denied the existence of technical defects causing automatic locking, suggesting user error as a potential cause [3]. - Platforms claim that users may have accidentally triggered the lock by not properly closing the lock screen or riding a bicycle that was not properly locked by the previous user [3][6]. Technical Analysis - Industry experts conducted tests indicating that the likelihood of users accidentally locking the bicycle while riding is very low, as systems typically prevent locking while in motion [4][5]. - The remote locking feature requires specific conditions to be met, and while it is designed to prevent locking while in motion, technical failures could lead to unintended locking [7]. Regulatory Issues - The phenomenon of "one code, multiple bikes" has been identified as a potential cause for automatic locking incidents, stemming from platforms over-deploying bicycles to gain market share [8][9]. - Regulatory bodies have noted that some platforms have violated rules by deploying excessive numbers of bicycles, which can lead to system errors and safety risks [9]. Legal and Safety Obligations - Shared bicycle platforms are legally obligated to ensure the safety of their vehicles, and failure to do so may result in civil liability for accidents caused by automatic locking [10]. - Experts criticize the platforms' rental agreements that attempt to limit their liability, arguing that such clauses are unfair to users [11]. Recommendations for Users - Users are advised to document incidents thoroughly, including taking photos and preserving order records, to support their claims in case of accidents [11]. - There is a call for increased regulatory oversight and the establishment of industry standards to enhance public safety and trust in shared bicycle services [12].