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私域直播购物,“银发族”权益如何护(民生一线)
Ren Min Ri Bao·2025-10-15 22:22

Core Insights - The report from the China Internet Network Information Center indicates that as of June this year, the number of internet users aged 60 and above in China reached 161 million, with an internet penetration rate of 52.0% among the elderly [1] - The China Consumers Association highlights that in the first half of 2025, complaints related to elderly consumer traps and chaotic private domain marketing will be major issues [1] - The rise of private domain live streaming, which operates outside traditional e-commerce platforms, poses significant risks for elderly consumers, who are often targeted by deceptive marketing tactics [2][3] Group 1: Elderly Internet Usage - The elderly population is increasingly engaging in online activities such as learning, communication, shopping, and entertainment, but they are also vulnerable to scams and traps set by unscrupulous businesses [1] - The private domain live streaming model, which lacks regulatory oversight, is particularly concerning as it allows for deceptive practices that can exploit elderly consumers [2][3] Group 2: Private Domain Live Streaming - Private domain live streaming is characterized by its operation outside major platforms like WeChat and Taobao, making it difficult for consumers to seek recourse in case of fraud [2] - The model is appealing to businesses due to less stringent regulations and the potential for high profits, especially when targeting elderly consumers [3][6] Group 3: Consumer Behavior and Vulnerabilities - Elderly consumers are often drawn into private domain live streaming due to feelings of loneliness and a desire for social interaction, leading to compulsive purchasing behaviors [4][5] - The marketing strategies employed in these live streams often include emotional manipulation and the creation of false narratives, which can mislead elderly consumers into making poor purchasing decisions [3][5] Group 4: Regulatory Recommendations - Experts suggest that regulatory bodies need to clarify the responsibilities of various stakeholders in private domain live streaming, including content creators and platforms, to protect elderly consumers [7] - Recommendations include mandatory disclosure of business information, retention of live stream content for accountability, and the establishment of special protections for elderly consumers [7][8]