Ren Min Wang·2025-10-16 07:10Group 1 - The core viewpoint of the news is that China Life Insurance Company has demonstrated strong performance in claims processing for the first three quarters of 2025, with over 44 million claims and a total payout exceeding 73 billion yuan, maintaining a leading position in the industry [1] Group 2 - In the first three quarters of 2025, China Life processed a total of 44.09 million claims, with a payout amount of 73.3 billion yuan. Health insurance claims accounted for over 43.4 million, reflecting a year-on-year increase of over 13.3% in claim numbers and over 2.2% in claim amounts [1] - The distribution of claims by category includes 19.1% for death, 58.0% for medical, 18.3% for critical illness, and 3.0% for disability [1] Group 3 - China Life has focused on integrating "medical + insurance + internet" services, simplifying claims procedures through collaboration with social security, medical institutions, and third-party data companies, allowing for proactive claims support [1] - The company provided direct payment services for 5.98 million claims, with a payout exceeding 3.2 billion yuan in the first three quarters of 2025 [1] - An innovative "electronic invoice hassle-free claim" service was launched, processing 6.93 million claims with an average service time of only 0.28 days [1] Group 4 - The report highlights that there are still shortcomings in critical illness insurance coverage, particularly for malignant tumors, which account for over 70% of critical illness claims. The average payout for malignant tumors is only 43,000 yuan, which is significantly lower than the treatment costs [2] - The need for commercial health insurance as a supplementary payment method is emphasized, especially for innovative drugs that are not fully covered by basic medical insurance [2] - It is recommended to allocate medical insurance products that cover out-of-pocket expenses for advanced treatment options within budget constraints to enhance overall medical coverage [2]