2 1 Shi Ji Jing Ji Bao Dao·2025-10-16 07:52Core Points - Major delivery platforms including JD.com, Ele.me, and Meituan have announced measures to ease penalties on delivery riders by gradually eliminating or replacing late delivery fines with alternative systems [1][4][5]. Group 1: JD.com - JD.com has initiated a pilot program in 25 cities, including Shenzhen and Wuhan, to eliminate late delivery fines and replace them with a "service score" management system [1][2]. - The new system will deduct service points based on the time of delay instead of directly penalizing with cash fines, aiming to shift from punitive measures to positive incentives [2]. - Additional measures include extra subsidies during adverse weather, a fund for riders' children, and improved insurance coverage to enhance the delivery experience [2]. Group 2: Ele.me - Ele.me is testing a new service score system to replace late delivery fines, focusing on rewarding riders based on performance rather than penalizing them for delays [4]. - The pilot program is currently being implemented in cities such as Nantong and Changzhou, with plans to expand to more cities by October [4]. Group 3: Meituan - Meituan plans to completely eliminate late delivery fines by the end of 2025, having already begun trials of a new system that rewards timely deliveries and provides training instead of penalties [5][6]. - The company has tested this approach in cities like Quanzhou and Nanning, with 22 cities already participating in the late fine exemption program [6]. - The management strategy is shifting from punitive to a more supportive and scientifically-based incentive system [6].