中国移动回应客户回国手机被关停事件并致歉

Core Viewpoint - China Mobile Xinjiang Company issued an apology regarding the "protective shutdown" of customers' phones after returning to the country, indicating a response to customer concerns and operational issues [1] Group 1 - China Mobile acknowledged the issue of phones being shut down for protective reasons when customers return to China [1] - The company provided a detailed explanation of the circumstances surrounding the shutdown, aiming to clarify the situation for affected customers [1] - The statement reflects the company's commitment to customer service and addressing operational challenges [1]