Mascoma Bank Advances Digital Banking Strategy with the Launch of Alkami's Digital Sales & Service Platform

Core Insights - Alkami Technology, Inc. has launched its full Digital Sales & Service Platform at Mascoma Bank, enhancing the bank's digital banking capabilities and customer engagement strategies [1][2][3] Company Overview - Mascoma Bank is a $2.9 billion mutual bank with 25 branches and 2 loan offices in Northern New England, founded in 1899 to support local economic health [6] - Alkami provides a unified digital sales and service platform for U.S. banks and credit unions, integrating onboarding, digital banking, and data marketing solutions [5] Digital Banking Strategy - Mascoma views digital banking as a critical sales channel and a foundation for customer engagement, aiming to build stronger relationships through a user-friendly digital experience [2][3] - The full Alkami Platform allows Mascoma to unify onboarding, digital banking, and marketing into a seamless, data-driven experience, enabling anticipatory banking [3][4] Customer Experience Enhancement - The Alkami Digital Sales & Service Platform is designed to enhance customer service and community support, aligning with Mascoma's commitment to customer-centric values [4][6] - Alkami has received recognition from J.D. Power for providing an outstanding mobile banking platform experience in 2024 and 2025 [5]