突然价格猛跌！知名深企产品差价难退？多个线下门店回应

Core Viewpoint - DJI has significantly reduced prices on several products, leading to strong reactions from consumers who recently purchased these items at higher prices, resulting in discussions about consumer rights and pricing fairness [1][23]. Price Reduction Impact - Consumers who bought DJI products shortly before the price drop expressed feelings of being "betrayed" and labeled as "suckers" for paying higher prices [1]. - The price cuts have sparked a debate on social media regarding consumer rights and the ethics of such pricing strategies [1]. After-Sales Policy Variations - DJI has not publicly clarified its after-sales policies related to the recent price reductions, but has indicated that it is communicating with various channels to provide guidance and support to users [3]. - Different retail channels have implemented varying after-sales policies, with some stores offering a "price difference refund" within seven days of purchase [4][5]. - Specific stores have stated that customers who purchased products within 30 days prior to the price drop can follow a designated after-sales process to claim refunds [6][7]. Consumer Experiences - Some consumers reported difficulties in the return process, with claims of refunds being denied even when products were unopened [14]. - There are reports of consumers being informed by certain retailers about the price drop and being offered refunds, even if they purchased the products beyond the standard refund period [9][10]. Legal Perspective - Legal experts indicate that companies have the right to adjust prices based on market strategies, and as long as there is no price manipulation or fraud, such actions are lawful [23][24]. - The lack of a unified legal requirement for price protection means that whether consumers can claim price differences depends on the specific agreements made at the time of purchase [24][25].