BNY Accelerates Deployment of AI Solutions and Agents

Core Insights - BNY Mellon has increased its deployment of artificial intelligence (AI) solutions by 75% in the third quarter, now having 117 AI solutions in production and over 100 AI agents in use [2][3] Group 1: AI Deployment and Impact - The number of AI solutions in production at BNY Mellon at the end of the third quarter was 75% higher than the previous quarter [2] - The AI solutions assist in various tasks such as identifying new business leads, writing code, automating payment processing, accelerating client onboarding, and increasing automation of reconciliation [3] - AI agents work alongside employees on tasks like payment validations and code repairs, aiming to enhance employee capacity for higher-value work [4] Group 2: AI Platform and Adoption - BNY launched the next version of its AI platform, Eliza, which is described as "smarter, faster and easier to use" [4] - In the first year of Eliza's launch, 36% of the bank's employees adopted the platform, with an expected 96% adoption in the first half of 2025 [4] Group 3: Collaboration and Research - BNY Mellon has partnered with Carnegie Mellon University to support AI research and development, focusing on governance, trust, and accountability in AI applications for financial services [5] - The collaboration aims to combine CMU's academic leadership with BNY's market expertise to advance AI research and responsible deployment [6]