从“签约无感”到多方式互动 家庭医生如何更好发挥作用？

Core Points - The article discusses the evolution of family doctor services in China, emphasizing the shift from merely increasing the signing rate to enhancing the quality of services provided to residents [1][2] - It highlights the measures introduced by the National Health Commission to improve the experience of signed residents, including regular health information updates and convenient medication services [1][2] Group 1: Family Doctor Services - Family doctors provide essential medical and public health services, focusing on high-risk groups such as the elderly and young children, and offer home visits for those with mobility issues [3][4] - By the end of 2024, over 480,000 family doctor teams are expected to serve signed residents, with a target of over 80% signing rate for key populations [2] Group 2: Resident Experience and Feedback - Many residents, especially those with chronic illnesses, report high satisfaction with family doctor services, while some younger and healthier individuals feel less connected to their family doctors [5][6] - There is a need for improved service quality and better awareness among residents regarding the benefits of family doctor services [5][6] Group 3: Challenges and Solutions - The article identifies challenges such as the lack of specialized doctors and insufficient financial support for family doctor services, which affects service delivery [9][10] - Recommendations include enhancing the training of family doctors, improving the reimbursement system, and establishing a more effective referral mechanism to facilitate better healthcare access [8][10][11] Group 4: Future Directions - The article suggests developing personalized service packages for different demographics, such as the elderly and chronic disease patients, to better meet individual health needs [7][8] - It emphasizes the importance of breaking down information barriers between healthcare systems to improve the referral process and overall service quality [11]