"互关好友"来电"我是抖音客服"，官方提醒：警惕此类诈骗

Core Points - Recent scams targeting middle-aged and elderly individuals have evolved, with fraudsters impersonating "Douyin customer service" through phone calls and manipulated accounts [1][2] - Douyin has identified a significant increase in fraudulent activities, leading to the suspension of 88,000 accounts in Q3 2025 and intercepting over 50,000 related voice calls daily [2] Group 1 - Fraudsters are using manipulated Douyin accounts to gain trust by frequently liking and following users, then impersonating customer service to solicit personal information [1][2] - A specific case involved a user, Ms. Liu, who was misled into downloading a fraudulent app after being told her Douyin membership would incur charges if not canceled [1][2] - Douyin's anti-fraud center has been proactive in combating these scams, collaborating with law enforcement to apprehend a five-member gang involved in voice-based fraud targeting minors [2] Group 2 - Users are advised to be cautious of any communication claiming to be from Douyin customer service regarding automatic charges or requests to download other software [3] - Douyin provides a verification hotline (95152) for users to confirm the legitimacy of suspicious calls or messages [3]