乌鲁木齐天山国际机场高效服务为旅客“护航”

Core Points - The Urumqi International Airport's service quality management committee successfully retrieved a lost backpack containing important documents for a passenger within 24 minutes, showcasing the efficiency and warmth of airport service [1][3]. Group 1 - The operation service guarantee center received an urgent notification about a lost white backpack at 12:17 PM, which had been lost between 7:10 AM and 7:40 AM [1]. - Initial searches did not yield results, but a key detail correction revealed the passenger was actually wearing a black down jacket, which guided the search in a new direction [2]. - After adjusting their approach, staff identified the backpack's location and coordinated with cleaning personnel to retrieve it within 6 minutes, demonstrating seamless inter-departmental collaboration [3].