招行南京分行:筑牢数智底座 激活金融服务新质效
Sou Hu Cai Jing·2025-10-17 06:49

Core Insights - Digital finance is a crucial foundation for building a strong financial nation and supports key initiatives like technology finance and green finance [1] - The Nanjing Branch of China Merchants Bank is actively responding to national strategies by integrating AI technology into financial services, enhancing risk control, and upgrading services [1] Group 1: Digital Financial Development - The Nanjing Branch views digital finance as essential for serving regional economies and aiding enterprise transformation, focusing on organizational structure, talent, and systems [2] - An AI Maker Club was established in 2023 to promote AI knowledge and applications across the bank, leading to the formation of an AI Innovation Integration Team in 2024 [2] - The branch has launched over 30 AI application projects in areas like customer service and risk management, creating a mechanism for digital transformation [2] Group 2: Financial Services for State-Owned Enterprises - The Nanjing Branch has developed a flagship product, CBS (Cross-Bank Cash Management System), to support state-owned enterprise treasury construction [3] - A project was initiated in February 2024 to cover dozens of state-owned enterprises and nearly a thousand member companies, enhancing debt and financing oversight [3] - The branch has successfully integrated financial management software with its services, improving operational efficiency for clients [3] Group 3: Customized Digital Solutions - The bank has created digital products like "Xinfutong" and "E Cantong" to assist enterprises in their digital transformation [4][5] - "Xinfutong" offers a comprehensive digital platform for payroll management, serving over 3,200 enterprises and more than 420,000 employees [4] - "E Cantong" provides dining solutions for employees, with nearly 700 enterprises utilizing the service by August [5] Group 4: AI and Risk Management - The Nanjing Branch leverages AI technology to enhance service efficiency and operational effectiveness in financial services [6] - AI tools have significantly improved processes such as customer communication and account opening, with efficiency gains of up to 240 times in some areas [6][7] - The branch has developed systems for suspicious account checks and fraud monitoring, successfully identifying potential fraud cases [7] Group 5: Future Directions - The Nanjing Branch aims to deepen the integration of technology and business, continuously exploring digital finance applications to support enterprise transformation [7]