LENOVO GROUP(HK:00992) Ge Long Hui·2025-10-17 10:02Core Insights - The forum themed "AI Chain New Journey, Quality Enjoying the World" was held in Chongqing, where Lenovo Group gathered over 500 suppliers and industry experts to discuss building a resilient, sustainable, and win-win industrial ecosystem in the context of new globalization and rapid AI development [1][5]. Group 1: Quality Management Achievements - Lenovo Group has significantly improved its quality metrics over the past five years, with initial failure rates and in-warranty failure rates improving by 45% and 21% respectively, and user satisfaction (Net Promoter Score/Product Satisfaction Index) improving by 31% [4]. - The "Extreme Left Shift" quality management philosophy has been pivotal in these improvements, emphasizing early intervention in the product lifecycle to identify and mitigate quality risks [6][4]. Group 2: Collaboration and Innovation - Lenovo has collaborated with Wistron for over 24 years, establishing a modern manufacturing base in Chongqing, which has led to a shift from reactive to proactive quality management [8]. - The partnership with BOE has also resulted in innovative solutions to address critical quality issues, showcasing the importance of collaborative innovation in the consumer electronics industry [8]. Group 3: Digital Transformation and AI Integration - Lenovo's global supply chain has entered a new phase of digital transformation driven by AI, focusing on enhancing quality management through intelligent systems [10][12]. - The company is implementing AI across its quality ecosystem, connecting data from over 600 suppliers to enable proactive quality management and decision-making [12][13]. Group 4: Market Performance and Global Strategy - Lenovo's mobile device segment, particularly the Moto foldable phones, has seen significant growth, with a 45% year-on-year increase in global shipments and a market share increase from 14% to 28% [16]. - The company emphasizes the importance of reliability and user experience in competing with top international brands, advocating for a shift in focus from GDP to GNP in global operations [18]. Group 5: Future Outlook - Lenovo aims to continue driving digital transformation in the global supply chain, collaborating with partners to build a high-quality, resilient, and sustainable ecosystem [21].