盐城市射阳县消保委开展黄金首饰市场调研

Core Insights - The consumer rights protection committee of Sheyang County conducted a special survey on the gold jewelry market during the Mid-Autumn Festival and National Day to enhance service quality and protect consumer rights [1] Group 1: Market Overview - The survey involved various methods such as field visits, simulated purchases, and interviews, collecting 58 valid sample data points to reflect the overall status of the gold jewelry market in Sheyang County [1][3] - The gold jewelry market in Sheyang County is generally orderly and regulated, but there are notable issues that require attention [3] Group 2: Identified Issues - Some stores did not operate with the required licenses and did not issue invoices under their registered names [3] - A few merchants failed to provide clear price displays and product labeling, leading to potential consumer confusion [3] - There were instances of inadequate after-sales service, irregular promotional activities, and inducement to consume [3] - Several stores claiming brand authorization could not provide on-site proof of authorization, raising concerns about product sourcing and after-sales risks [3] Group 3: Recommendations - The consumer rights protection committee recommends that relevant industry authorities conduct special rectification efforts, establish an industry integrity evaluation system, and strengthen the verification of authorization qualifications [5] - Merchants are encouraged to display licenses, clearly mark prices, and standardize promotional activities to further regulate market order [5] Group 4: Consumer Advice - Consumers are advised to carefully check store business licenses, product price tags, and labeling information when purchasing gold jewelry [6] - It is recommended to inquire about promotional rules and after-sales policies, and to request official invoices instead of warranty cards [6] - For stores claiming brand authorization, consumers should prioritize those that can present authorization certificates on-site to avoid risks associated with unclear sourcing and lack of after-sales support [6]