男子投诉：金价暴涨时4万5黄金订单蒸发，平台仅赔200元

Core Insights - The recent surge in gold prices has attracted significant attention, with a specific incident involving a consumer's complaint about an order cancellation on an e-commerce platform [1] Group 1: Incident Overview - A consumer named Mr. Zheng reported purchasing 50 grams of gold at approximately 900 yuan per gram, totaling 45,000 yuan, only to have the order canceled after it was marked as out for delivery [1] - The platform not only canceled the order but also deleted the purchase record, leading to Mr. Zheng's confusion and frustration [1] Group 2: Consumer Response - Mr. Zheng made three requests: compensation of 2,000 yuan, an explanation for the order interception, and clarification on the deletion of the order record [1] - After several days of communication, the platform agreed to compensate only 200 yuan and did not provide explanations for the cancellation or deletion [1] Group 3: Platform's Position - When contacted by a reporter posing as a consumer, the platform's customer service claimed that they do not cancel orders without reason [1] - The customer service representative suggested that the order might have been intercepted due to a payment issue [1]