Core Viewpoint - The article emphasizes the importance of cash services in maintaining the credibility of the national currency and ensuring the normal operation of the economy and society, highlighting the efforts of China Minsheng Bank's Beijing branch in enhancing cash service quality and effectiveness through various educational and service optimization initiatives [2]. Group 1: Cash Service and Public Awareness - China Minsheng Bank's Beijing branch integrates anti-counterfeiting currency education into daily services, utilizing bank branches as frontline platforms for public awareness [3]. - The bank employs various methods such as electronic screens, brochures, and hands-on demonstrations to educate the public on identifying counterfeit currency [3]. - A dedicated consultation desk is established to address common questions regarding counterfeit currency handling and exchange processes [3]. Group 2: Targeted Services for Key Demographics - The bank focuses on vulnerable groups such as the elderly and youth, tailoring anti-counterfeiting strategies to enhance their awareness and skills [4]. - Specialized lectures are conducted in elderly communities to teach practical methods for identifying counterfeit currency, along with providing on-site services for damaged currency exchange [4]. - For youth, the bank organizes educational activities in schools to instill financial literacy and awareness of counterfeit currency [4]. Group 3: Addressing Industry-Specific Risks - The bank educates specific groups such as delivery personnel and construction workers about the risks associated with counterfeit currency in their industries [5]. - Training sessions are held to improve the ability of cashiers and financial staff in recognizing counterfeit currency and handling related issues [5]. - The bank also extends its services to rural merchants, providing them with resources and support to combat counterfeit currency [5]. Group 4: Continuous Improvement in Cash Services - The bank views anti-counterfeiting and cash services as a long-term commitment, focusing on continuous optimization and addressing public pain points in cash usage [6]. - Efforts include increasing the circulation of small denomination currency and enhancing service delivery in various community settings [6]. - The bank aims to deepen its anti-counterfeiting initiatives and improve payment service models to foster a secure and efficient cash payment environment [6].
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