Core Insights - This year's Double 11 is characterized as the first fully AI-integrated event, enhancing user experience and efficiency in shopping [6][7] - Despite technological advancements, traditional pricing tactics like "price inflation before discounts" remain prevalent, raising concerns about consumer protection [15][19] Group 1: AI Integration and Efficiency - Tmall's AI capabilities have improved by 40 times, allowing for a deeper understanding of user behavior over a 10-year period, which has increased product recommendation accuracy and shopping efficiency by 25% [6] - AI is also utilized for coupon distribution, with a 15% increase in conversion rates for coupons issued through the AI "Smart Benefit Engine" [7] - Instant retail has seen significant growth, with night snack orders increasing over 200% and convenience store orders up 670% during the pre-sale period [11] Group 2: Consumer Protection and Pricing Tactics - The practice of "price inflation before discounts" is still common, with examples of products being marked up significantly before the sales event [15] - Consumers are facing challenges with the distinction between "deposit" and "advance payment," leading to potential financial loss when deposits are non-refundable [13] - The complexity of discount calculations and promotional rules often confuses consumers, making it difficult to identify genuine savings [19] Group 3: Consumer Strategies and Market Dynamics - Consumers are increasingly using historical price tracking tools to verify price trends before making purchases [21] - The rise of "e-commerce exclusive" products has led to concerns about quality differences compared to in-store items, as these products are often modified to reduce costs [17] - Merchants are under pressure to balance promotional activities with profit margins, which may lead to unethical practices like false pricing [19]
天猫双11杀疯了!500亿消费券狂撒,消费者怎么避开促销陷阱
Sou Hu Cai Jing·2025-10-20 03:50