Amazon(US:AMZN) Zheng Quan Shi Bao·2025-10-20 23:01Core Points - AWS experienced a significant service outage on the 20th, affecting numerous companies and popular websites globally [1][2] - The outage led to increased error rates and delays in multiple AWS services, particularly in the eastern United States [1] - Major brands impacted include Amazon's e-commerce, Robinhood, Coinbase, AI platform Perplexity, Lyft, United Airlines, Disney, and McDonald's [1] - The root cause of the outage was confirmed to be an issue with AWS, prompting companies to work on restoring services [1][2] Summary by Category - Service Impact - AWS services experienced a rise in error rates and delays, disrupting online operations for various companies [1] - Users of cloud gaming platforms like Roblox and Fortnite reported service interruptions due to the outage [2] - Coinbase users faced difficulties accessing the platform as a result of the AWS failure [2] - Geographical Impact - The outage affected not only U.S. companies but also led to service disruptions for several UK banks and telecom providers [2] - The UK’s HMRC reported issues with online services due to the AWS outage, and they are collaborating with Amazon for recovery [2] - Lloyds Bank and its subsidiaries experienced interruptions in online and payment services [2] - Response and Recovery - AWS is actively working on a multi-path parallel solution to expedite service recovery [1] - Companies affected are making efforts to resolve the issues stemming from the AWS outage [1][2]