Core Viewpoint - The recent quality issue with the Xiaomi YU7 vehicle, reported by a car owner, has sparked widespread concern regarding the company's quality control and accountability in the automotive sector [1][5][15]. Incident Overview - The car owner discovered a significant floor bulge and an unidentified extra part under the driver's side floor just two days after taking delivery of the new vehicle on October 12 [5][11]. - Despite requests for a formal inspection report and explanation from Xiaomi's service center, the owner received only verbal responses, leading to further dissatisfaction [5][8]. - As of the report's publication, the results of the inspection conducted on October 17 remain undisclosed [5][15]. Consumer Concerns - The car owner emphasized the need for a transparent explanation regarding the safety implications of the floor bulge and the origin of the extra part, highlighting consumer rights to know the truth about production quality [8][14]. - Public reaction has been polarized, with some questioning Xiaomi's manufacturing quality and others expressing concerns about potential safety risks associated with the vehicle's structural integrity [11][12]. Previous Quality Issues - The company has faced multiple complaints regarding its vehicles, including issues with battery packs, configuration errors, and misleading advertising related to optional parts [12][16]. - Past incidents have raised doubts about Xiaomi's sales and service processes, with reports of vehicles being delivered in unsatisfactory conditions to meet sales targets [12][15]. Quality Control Concerns - Industry analysts have pointed out that the presence of an unidentified part indicates possible lapses in quality management during production, which is critical in the automotive industry [14][17]. - The situation raises questions about the effectiveness of Xiaomi's quality inspection processes and the implications for vehicle safety [14][17]. Ongoing Developments - As the situation unfolds, the car owner has indicated intentions to pursue legal action for resolution, which may further impact public perception of Xiaomi's crisis management capabilities [17].
都市车界|新车拆出“隐藏盲盒”?小米YU7新车竟藏“不明零件”