千岛回应“退款要扇孩子耳光”，曾因违反《未成年人保护法》被罚

Group 1 - The incident involving a minor purchasing items on the Qianshao App has raised concerns, particularly regarding the refund process which included inappropriate demands from sellers [2][3] - Qianshao clarified that the transaction dispute arose from personal idle trading and not through its official services, emphasizing that the chat screenshots were private communications between buyers and sellers [2][3] - The Qianshao App is described as a community and trading platform for young people's interests, offering second-hand trading services [3] Group 2 - Shanghai Biyou Huixiang Intelligent Technology Co., Ltd., the company behind the Qianshao App, was established in 2021 and has a registered capital of 10 million yuan [4] - The company has faced administrative penalties and has been involved in multiple lawsuits related to information network trading contract disputes [4] - In August 2022, the Shanghai Municipal Bureau of Culture and Tourism imposed a fine of 10,000 yuan on the company for violating regulations related to the protection of minors and publication market management [4]