退款要狂扇孩子耳光5分钟？千岛回应

Core Points - The incident involving the 千岛 App has raised significant public concern due to a reported refund requirement that includes abusive actions towards children [1][3] - 千岛's official response clarified that the transaction dispute arose from personal idle trading and not through their platform's services [1][2] Company Overview - 千岛 App is operated by Shanghai 必有回响智能科技有限公司, which was established in 2021 with a registered capital of 10 million yuan [5] - The company has faced administrative penalties and multiple lawsuits related to information network trading contract disputes [5][6] Incident Details - A parent discovered their child had purchased over 500 yuan worth of cards on the 千岛 App and was informed that to process a refund, they needed to provide videos of abusive behavior towards the child [1][5] - Similar refund demands have been reported by other users on social media, indicating a troubling trend among individual sellers on the platform [5] Regulatory Context - The company has previously been penalized for violating regulations related to the protection of minors, specifically under the 未成年人保护法 [6]