“扇耳光”才能退款？如此奇葩条款突破商业底线

Core Viewpoint - The incident involving the "500 yuan card" turning into a "slap voucher" has ignited widespread outrage online, highlighting the ongoing issues of consumer rights for minors in the digital marketplace [1] Group 1: Consumer Rights and Complaints - The platform has faced nearly 10,000 complaints and has been penalized twice, indicating significant consumer dissatisfaction and regulatory scrutiny [1] - The situation underscores the challenges of protecting minors in online transactions, where real-name authentication appears ineffective [1] Group 2: Platform Accountability - The platform's response has been criticized as merely shifting blame rather than addressing the root issues of consumer protection and accountability [1] - The use of "violence" as a business strategy raises concerns about ethical practices in the industry and the need for better safeguards for parents and children [1]