对话思迈特CEO姚诗成：存量时代 BI 不只拼产品，客户真正要的是这两种核心价值

Core Insights - The rise of AI has created significant opportunities across various industries, with many clients shifting their focus and budgets towards AI solutions rather than traditional BI [2][5] - Despite the initial excitement, there is a pressing question regarding the actual monetization of these opportunities, as many clients express skepticism about the effectiveness of data in decision-making [2][4] Company Performance - The company has successfully implemented over a hundred projects, primarily from new clients, and has led the IDC technology assessment for ChatBI vendors [3] - The introduction of the Smartbi AIChat product has become a significant growth driver for the company, showcasing the successful integration of AI into BI [3][12] Industry Challenges - A deeper industry challenge has emerged, where clients are not just looking for products but are questioning the ability of data to genuinely assist in decision-making [4][7] - The shift in client priorities from innovation to cost reduction and compliance has led to a more cautious approach towards digital transformation investments [5][6] Technological and Strategic Shifts - The company has undergone a systematic transformation since 2019, focusing on redefining its strategic direction and enhancing its product offerings [4][10] - The emphasis on productization and a digital-first approach is seen as essential for understanding and meeting client needs effectively [10][20] Client Engagement and Value Proposition - The company recognizes that true value in BI lies not just in technology but in providing differentiated services tailored to various client levels [7][19] - By focusing on practical training and continuous updates, the company aims to empower clients to effectively utilize AI tools in their operations [19][20] Market Positioning - The company has transitioned from being a product supplier to a value partner, emphasizing the importance of service and capability over mere technology [17][20] - The ability to adapt to the changing landscape and client needs positions the company favorably in the current market, where understanding and addressing core client challenges is crucial [20]