深圳机场再回应郑智化：增加保障人员并试点启用登机连接装置

Core Viewpoint - Shenzhen Airport has acknowledged the issues faced by a passenger with mobility difficulties during boarding and has committed to improving its services for wheelchair travelers [1][2] Group 1: Incident Overview - On October 25, a passenger, Zheng Zhihua, reported difficulties boarding flight ZH9073 to Taipei due to the use of a wheelchair [1] - The flight was parked at a remote location due to high demand for gate resources, leading to complications in boarding for passengers with mobility issues [1] Group 2: Response and Improvements - Shenzhen Airport, in collaboration with the airline, has taken immediate steps to enhance the boarding process for wheelchair users, including increasing the number of support staff from one to two for such flights [2] - The airport will also pilot a newly developed boarding device with a slope to address the height difference between the boarding vehicle and the aircraft door, facilitating smoother boarding for passengers with mobility challenges [2] - The airport has expressed its commitment to continuous improvement in service quality to meet passenger expectations [2]